Cancellation Policy

 

We are fully understanding with the current pandemic that lots of last-minute changes may happen. To help with the current situation we have changed our Cancellation Policy.

As of 01/05/2021 cancellation of your service with APTours is free up to 48 hours before the service date and pick-up time. After this, you will be charged a 100% late cancellation fee.

Cancellation is only accepted via email to info@aptours.it and you must have a reply via email from us.

Once you have filled out a reservation form and credit card information you agree to enter a legally binding contract with APTours.

Payment of any services is on the day in cash, Euro only, or via credit card with a 2% surcharge. Credit card payment must be made before the tour date as our drivers do not have credit card readers with them.

Our website is secure and your credit card details are held with a secure 3rd party we do not have access to details. Your card is not charged unless you decide on this as your prefered paypemt option, we must be informed at info@aptours.it before the tour date as drivers do not have card readers with them.

If you are booking a shore excursion we will not charge if the ship does not dock in the confirmed port on the scheduled date, we will charge if you supply us with the wrong date. 

 

 


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